Drilling Down
Turning Customer Data into Profits
with a Spreadsheet
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Maximizing marketing ROI with customer behavior analysis
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Contact Info for Simple CRMEither Skip or Jim can answer general questions on the Simple CRM workshop or consulting program. If you would like to ask detailed content or implementation questions about customer service process, procedure, employee training or motivation, you might want to ask Skip. If you would like to ask detailed content or implementation questions about working with customer data, customer models, or High ROI Customer Marketing, you might ask Jim. E-mail: Anti-Spam text version: Phones: Snail Mail: Click and Send - Jim Novo Anti-Spam text version: Phone: Local Phone: 1.727.360.2837 Snail Mail: Jim Novo Get the first 9 Chapters of the NEW Drilling Down book by e-mail FREE! Just Subscribe to my monthly High ROI Customer Marketing newsletter and you'll get a new Chapter of the book every 3 days. About the Newsletter About the Free 9 Chapters I Value Your Privacy |